Experience unmatched comfort and efficiency with the Pioneer® WYF-25 Hyperformance™ series of ductless mini split heat pumps. These revolutionary systems redefine year-round comfort, providing exceptional heating and cooling performance even in extreme weather conditions as low as -22°F.

Summary

• Ultra Low Ambient Hyperformance™ Ductless Mini Split Hyper Heat Pump System
• Cooling capacity: 12,000 BTU/H (1 Ton) with 23.5 SEER2 / 12.7 EER2 efficiency
• Heating capacity: 12,000 BTU/H (1 Ton) with 9.5 HSPF2 / 3.74 COP efficiency
• Voltage: 208/230V, 60Hz, 1Ph
• High Wall Mounted Air Conditioning & Heating System
• Variable Speed DC Inverter Operation Mode
• Hyper Heat Unit (Continues heating in -22°F weather)
• Wireless Internet Access Included (Via Free Smartphone App)

Key Features

Energy-Star Certified Efficiency
Save on utility bills with Energy-Star certification and qualify for rebates nationwide.

Heavy Duty Heating in -22°F
Engineered to keep your space warm in extreme cold with up to 88% capacity retention.

Dual-Swing 3D Louver
Ensure optimal airflow distribution with automatic dual-directional louvers.

Dependably Durable Design
Built to withstand harsh climates with galvanized steel panels and anti-corrosion coil.

Wi-Fi Controllable
Control your system remotely with the free app, set custom schedules, and integrate with smart home setups.

High-Density Air Particle Filtration
Improve air quality with ultrafine and supplemental filters, eliminating pollutants and odors.

What’s Included

• Indoor Unit
• Outdoor Unit
• Wireless Remote Control (with wall holder and batteries)
• Internet Control Module
• Copper Lines*
• Signal Cable Between Units*
• Drain for Indoor/Outdoor*
• Wall Passage Sleeve*
• Putty for Wall Hole*
• Leak Guard Sealer
• Wrapping Tape
• Installation Manual
• User’s Manual
• (*If ordered with an installation kit)

PRODUCT SPECIFICATIONS

INSTALLATION & GUIDES

What Our Experts Think

• Powerful & Efficient – 12,000 BTU capacity with Energy Star certification for lower energy costs.
• Year-Round Comfort – Hyper Heat technology ensures reliable heating even in extreme cold.
• Easy Installation – Comes with indoor & outdoor units, remote, and installation accessories.
• Smart Control – Compatible with Wi-Fi thermostats for convenient remote operation.
• Quiet & Compact – Ultra-quiet operation, perfect for bedrooms, offices, and living spaces.
• Eco-Friendly – Uses R-32 refrigerant, reducing environmental impact.

Q&A

Q: What is the Pioneer Hyperformance 12K BTU Ductless Mini Split Hyper Heat Pump?
A: The Pioneer Hyperformance 12K BTU Ductless Mini Split is a high-efficiency heating and cooling system designed for year-round comfort. With hyper heat technology, it delivers reliable heating even in extreme cold temperatures, making it ideal for homes in colder climates.

Q: What makes this system “Hyperformance”?
A: The Hyperformance series is designed for exceptional heating performance even in sub-zero temperatures. Unlike standard heat pumps, this unit maintains efficiency at lower outdoor temperatures, providing consistent warmth without relying on auxiliary heating.

Q: Is this unit Energy Star certified?
A: Yes, the Pioneer Hyperformance mini split is Energy Star certified, meaning it meets strict efficiency standards to help reduce energy consumption and lower utility bills.

Q: What size area does this 12,000 BTU unit cover?
A: This system is ideal for spaces up to 500 square feet, making it perfect for bedrooms, offices, or small living areas.

Q: Does it provide both heating and cooling?
A: Yes, this unit functions as both an air conditioner and a heat pump, ensuring year-round comfort by cooling in the summer and heating in the winter.

Q: Is installation easy?
A: The system includes a complete installation kit, but professional installation is recommended to ensure optimal performance and efficiency.

Q: Why choose a ductless mini split over a traditional HVAC system?
A: Ductless mini splits offer higher efficiency, zoned climate control, and easier installation compared to traditional central HVAC systems, making them an excellent choice for energy-conscious homeowners.

Maintenance Tips

• Clean or Replace Air Filters: Wash or replace filters every 1-3 months to maintain airflow, energy efficiency, and indoor air quality.
• Inspect and Clean Coils: Keep the evaporator and condenser coils free of dust and debris to optimize heat exchange and prevent performance issues.
• Clear the Condensate Drain: Ensure the drain line is free from clogs to prevent water leaks and mold buildup. Flush with warm water or use a wet/dry vacuum as needed.
• Check the Outdoor Unit: Keep the condenser free from obstructions, such as leaves and dirt, to maintain proper airflow and prevent overheating.
• Monitor Refrigerant Lines: Inspect for leaks or damage and ensure insulation is intact to maximize efficiency.
• Test Heating and Cooling Performance: Run the system in both modes periodically to ensure proper function and detect potential issues early.
• Listen for Unusual Noises: Strange sounds may indicate loose parts or refrigerant issues; schedule an inspection if needed.
• Schedule Annual Professional Maintenance: A technician should check refrigerant levels, clean internal components, and ensure peak performance.