Privacy policy

Article 1 – Personal Information Collected

When you make a purchase from our store, we collect personal information such as your name, address, and email as part of the transaction process.
Additionally, when you browse our store, we automatically receive your IP address, browser type, and operating system details to enhance your experience and optimize our services.

Article 2 – Disclosure

We may disclose your personal information under the following circumstances:

• When legally required to do so.
• If you violate our General Terms and Conditions.

Article 3 – WooCommerce

Our store is powered by WooCommerce, an open-source e-commerce platform built on WordPress.

Data Storage

• Your data is securely stored on our website’s hosting servers and managed through WordPress and WooCommerce systems.
• Payment details are processed using PCI-DSS compliant gateways and securely deleted after order completion.

For more details, please refer to the privacy policies of our payment processors.

Article 4 – Services Provided By Third Parties

• External service providers collect and use information only as needed to perform services such as payment processing and shipping.
• Some providers, such as payment processors, have their own privacy policies regarding the information we provide.

Jurisdictional Impact
If you engage with third-party services, your data may be subject to local regulations (e.g., transactions processed in the U.S. may be governed by the Patriot Act).

Article 5 – Security Measures

We take strong security measures to protect your data, including:

• SSL encryption for secure data transmission.
• Compliance with PCI-DSS standards to prevent unauthorized access and fraud.
• Regular updates to our security protocols.

Although no system is 100% secure, we are committed to continuously enhancing our data protection measures.

Article 6 – Changes To This Privacy Policy

• We reserve the right to update this policy at any time.
• Changes take effect immediately upon posting on our website.
• Continued use of the site after updates indicates acceptance of the revised policy.
• In the event of a merger or acquisition, your data may be transferred to the new owner.

Article 7 – SMS Marketing

If you opt into SMS notifications, we may send:

• Order updates, abandoned cart reminders, and promotional offers.
• Cart tracking notifications based on your activity on our website

Contact Us

We’re here to help with any questions or issues related to your order. Our customer support team is committed to providing timely and helpful assistance.

Business Details
Company Name: ePowerGo
Address: 213 W 9th St, Wilmington, DE 19801, USA
Website: www.epowergo.com
Email: support@epowergo.com (Preferred method)
Phone: +1 (888) 851-3898
Business Hours: 9:00 AM – 6:00 PM (EST)
Typical Response Time: Within 1 business day