At ePower Go, we are committed to providing fast, reliable, and free shipping for all orders across the United States. This policy outlines our shipping procedures and expectations to ensure a smooth delivery experience.
Shipping Locations
We currently ship exclusively within the:
United States of America (USA)
Shipping Timeframes & Costs
Shipping Method
Expected Delivery
Shipping Fee
Standard Shipping
1-2 business days
Free
Quality Delivery Promise
Every order is carefully packaged and shipped using trusted carriers. Our priority is to ensure your items arrive in perfect condition and within the estimated timeframe. If any issues arise, our support team is available at support@epowergo.com to assist you.
Delivery Considerations
Potential Delays: While we strive for timely delivery, external factors such as weather conditions or logistics disruptions may cause delays. We will keep you informed of any significant changes.
Address Accuracy: Please verify your shipping details at checkout. Once an order is processed, modifications to the shipping address cannot be made.
Proof of Issue: If there are any shipping concerns, supporting documentation (such as photos) may be required to help resolve the matter.
Tracking Your Order
Once your order is shipped, you will receive a confirmation email with tracking details, allowing you to monitor your package in real time via the carrier’s website.
Problem Resolution
If your package arrives damaged, is lost, or is not delivered: