Billing terms and conditions

All prices on our store are shown in $ USD, and include any applicable taxes. Prices may be subject to change at any time, but we will always confirm the total price before you complete a purchase.

We accept payment via Visa, Mastercard, Amex, Discover, JCB, Diners Club, and JCB. If you choose to pay by credit or debit card, your card will be charged at the time of purchase. 

2. Subscriptions and Recurring Payments

Some of our products and services are offered on a subscription basis, which means that you will be automatically charged at regular intervals (such as monthly or annually).

You can manage your subscriptions and recurring payments in your account settings, or by contacting us at support@infraredfire.com or (888) 615-0729.. You have the right to cancel a subscription at any time, but please be aware that you will not be eligible for a refund for any charges that have already been processed.

3. Refunds and Returns

We offer a 30 day return policy from the the date of delivery on all of our products, provided they are in their original condition and packaging. To request a refund or return, please contact us at support@infraredfire.com or (888) 615-0729.

We will process your refund as promptly as possible, but please be aware that it may take up to 7 business days for the refund to be reflected on your statement. We are not responsible for any fees or charges that your bank or payment provider may impose.

4. Changes to this Policy

We reserve the right to modify this billing policy at any time. Any changes will be effective immediately upon posting on this page. We recommend that you review this policy regularly to stay informed of any updates.

If you have any questions or concerns about our billing policy, please do not hesitate to contact us at support@infraredfire.com or (888) 615-0729.